Returns & Exchanges

We want you to be satisfied with your purchase, but if you might change your mind, you may return or exchange any unwanted items within 14 days of your order delivery date for any reason. Please read the conditions for your return below carefully. 

Unfortunately, we do not offer traditional exchanges at this time. You will have to return your item for a refund. In the meantime, or once the refund has been processed, you can order your preferred item.   

Terms and conditions for RETURNS/EXCHANGES:

- Please contact us at info@fifthandset.com to get the process started.

- All items must be unworn or unused and in resellable condition with all relevant tags, labels, and packaging.

- All shipping charges for items sent for return or exchange are the responsibility of the customer.

- Please include a note describing the reason for your exchange or refund along with the original packing slip received with the shipment.

- IMPORTANT: Items being returned from outside the EU, must label it as a return on customs documents.

- The refund can only be made to the payment method used when paying for the order.

- Please allow up to 10-14 business days for the refund to be processed following receipt of returned goods. You will receive the full amount of the item, excluding the cost of shipping. 

- All returns must be packaged securely and shipped through a traceable manner. The customer is responsible for lost and/or damaged returns.

- All returns must be made to the following address:

Parcel Feeder A/S att: Abbink Studio

Midtager 29

2605 Broendby

Denmark